By Angela Cora Garcia

This textbook offers an in-depth advent to the theoretical views and strategies of doing dialog research, an method of the learn of speak in interplay which grew out of the paintings of Garfinkel, Sacks, Schegloff, and Jefferson. This booklet is exclusive in that it offers complete guide in either interplay in traditional conversations in lifestyle in addition to speak in institutional settings and a variety of place of work and enterprise interactions, whereas instructing either significant examine findings and the way to behavior dialog analytic learn.

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Extra resources for An Introduction to Interaction: Understanding Talk in Formal and Informal Settings

Example text

G. Nevile, 2001; 2004; 2007); and how to conduct doctor/patient consultations so that patients accept their diagnoses and comply with treatment recommendations (Frankel and Beckman, 1989; Gill, 2005; Heritage and Maynard, 2006a; 2006b; Heritage and Sefi, 1992; Lutfey, 2004; Stivers, 2005). In the second half of this book we will study the research findings for many of these applications of the study of talk at work. The ethnomethodological perspective is unique theoretically and methodologically.

Garfinkel, Harold. 1967, Studies in Ethnomethodology. Cambridge: Polity Press. Heritage, John. 1984, Garfinkel and Ethnomethodology. Cambridge: Cambridge University Press. Sacks, Harvey. 1984a, “On Doing Being Ordinary”, pp. 413–29, in Structures of Social Action, J. M. Atkinson and J. Heritage (eds). Cambridge: Cambridge University Press. Sacks, Harvey. 1984b, “Notes on Methodology”, pp. 21–7, in Structures of Social Action, J. M.  Heritage (eds). Cambridge: Cambridge University Press. Understanding and Doing Conversation Analysis: Methodological Approach 3 8 Chapter contents Introduction 25 How to study interaction from a conversation analytic perspective 27 Summary 35 Student activity 36 Recommended sources 36 Introduction As we learned in Chapter 2, conversation analysis is an approach to the study of talk in interaction which developed out of the sociological perspective called ethnomethodology.

Just a real, real nice guy. So we were really talking up a storm, and having a real good time, had a few drinks and so forth, and he’s real easygoing. He’s intelligent, and he’s uh, not handsome, but he’s nice looking, and uh, just real real nice, personable, very personable, very sweet. (Sacks, 1984a, p. 416) This quote is almost maddeningly vague. What do we know about this person after hearing her description? Not much. However this type of description is seen as normal and received as normal by her co-interactant.

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